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What is Productivity Solutions Grant (PSG)

In today’s rapidly changing business environment, companies are realizing that evolving with technological advancements is essential for survival. Business owners understand the need to accelerate their digital and security transformations but often struggle with where to begin.

The Productivity Solutions Grant (PSG) supports companies eager to adopt IT solutions and equipment to enhance their business processes.

While technological growth has significantly impacted our lives, it has also exposed businesses to serious risks. Increasingly, business owners recognize their vulnerability to phishing, ransomware, and other security threats but are unsure how to address these issues. Additionally, they need to conserve cash to navigate uncertain times.

Main features:

  • Microsoft Defender for Business
  • Microsoft 365 Defender for Office P1
  • Microsoft Intune
  • SharePoint & Office 365 Apps
  • Implementation & Configuration
  • Cybersecurity Awareness Training
  • Helpdesk Support

Read more : Microsoft Cybersecurity Solution 

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SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Cyber Security, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.

Why Cyber Security Solutions?

As the traditional “corporate perimeter” becomes less relevant in today’s fast-evolving world, it is crucial to secure every device connected to the company network to maintain operational confidentiality. The Cyber Security Agency of Singapore (CSA) emphasizes the importance of robust cybersecurity measures, including advanced anti-malware protection and firewall defense. Especially in Singapore, where cyber threats are ever increasing ever since Covid-19, there is a need for a reliable cybersecurity solution for companies. This is where VGC Technology comes in to provide a cyber security solution for companies.

What is our Integrated Solution?

Our Integrated Solution, which comprises Anti-Malware and Firewall, leverages Microsoft’s cutting-edge technologies and machine learning solutions to provide comprehensive defense for our customers, covering all aspects of their business. Microsoft Defender for Business detects harmful files, while Microsoft Defender for Office protects emails within Microsoft 365. Additionally, Microsoft Defender Firewall enhances firewall functionalities through integration with Windows Defender Firewall and the Microsoft 365 Security Centre.

There are several standard package options to suit your needs!

Terms & Conditions for Helpdesk Support:

  • Support provided by: VGC Technology Pte Ltd
  • Support Email:  help@vgctechnology.com
  • Support Hotline: +65 69781299
  • Online Support:  help@vgctechnology.com
  • Case/Incident Management Software: Zendesk Ticketing System/ Microsoft Lighthouse.
  • Support hours are from 9 am to 6 pm Singapore Standard Time on weekdays, excluding weekends and public holidays.
  1. Subscription Period:
  • Microsoft 365 subscriptions period are valid for one year only.
  1. Data Ownership Clauses:
  • All data stored on Microsoft 365 belongs to the customer.

Reference: https://www.microsoft.com/en-sg/trust-center/privacy/data-management#services

  1. SLA
  • (a) VGC will make commercially reasonable efforts to respond to customers’ support requests, either by telephone or email.
  • (b) Support hours are from 9:00 am to 6:00 pm Singapore time, Monday to Friday, excluding Singapore public holidays.
  • (c) Tickets must be logged into VGC’s Ticketing System before support is provided. The ticketing system is available 24/7.
  1. Confidentiality and Security Clauses
  • Customers will retain their Administrative Credentials after the initial deployment. VGC will not hold any Administrative Credentials from customers. All accounts must be secured with Multi-Factor Authentication and a strong password.

Reference: Mandatory Microsoft Entra multifactor authentication (MFA) – Microsoft Entra ID | Microsoft Learn

  1. Backup Clauses
  • Microsoft 365 services are designed around data resiliency and separation of data into various fault zones, according to the policies and procedures outlined in the “Data Resiliency in Microsoft 365” Documentation. Both the customer and Microsoft share responsibility for the backups of their data.

Reference: https://learn.microsoft.com/en-us/compliance/assurance/assurance-data-resiliency-overview

  1. Renewal and Termination Clauses
  • Upon the completion of the initial 12-month subscription period, customers have the option to renew or terminate their subscription for the following year.

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+65 6397 5396
+65 6397 5523

  • 1 Gateway Drive,
  • #17-10 Westgate Tower
  • Singapore 608531

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